Health Communication Services

Plain Language Program Set Up

Let CISCRP help you build, launch, and grow your organization’s plain language trial communications through our highly-specialized expertise. Our knowledge and experience can help you develop all the necessary templates, operating procedures, guidelines, trainings, and tools.

Tell Us About Your Project
HCS program set up
HCS program set up

Launching a plain language program can be a complex undertaking — but you don’t have to do it alone.

Our team partners with organizations to build, launch, and enhance customized programs that prioritize clarity, accessibility, and regulatory alignment from the very start. Our team brings extensive experience in health literacy, patient engagement, and global trial communications to ensure your program is both effective, scalable, and sustainable. Whether you’re looking to establish a new plain language initiative or strengthen an existing framework, we provide the guidance and tools you need to succeed.

What We Offer

We help you create the infrastructure to implement a best-in-class plain language program:

  • Graphically Designed Templates: Customized templates built from our existing in-house templates that follow health literacy best practices and meet applicable regulatory requirements.
  • Standard Operating Procedures (SOPs): Step-by-step processes to ensure consistency and compliance across all trial communications.
  • Trainings and Reviewer Guidelines: Resources to equip study staff with the context necessary to understand processes, content, and scope of materials they review.
  • Ongoing Program Management: Hands-on support including creation of templates, facilitating routine governance meetings, and KPI reporting.
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Why It Matters

Building a solid foundation ensures that your organization can consistently deliver high-quality, patient-centered communications. A structured approach improves efficiency, supports compliance, and most importantly, helps build trust with trial participants.

Our blueprint setup is designed with scalability in mind, enabling your organization to apply the same high standards and streamlined processes across multiple trials, regions, and therapeutic areas. This ensures that as your research portfolio grows, your communications remain clear, accessible, and consistent — without having to reinvent the wheel each time.