Plain Language Services

We create plain language study listings that empower patients and study staff from the start, with clinical trial information that supports understanding and communication.

Efficiently develop a clear and concise plain language protocol synopsis for every clinical trial, to help all stakeholders quickly understand why and how the research is being done—from patients and the public to study site staff, ethics committees, and regulatory reviewers.

Transform your dense informed consent form (ICF) into a patient-friendly document so participants know what to expect and can make an informed, confident decision.

Keep participants engaged from start-to-end with study information sheets, brochures, posters, handbooks, ongoing and thank you cards, and more.

Our award-winning program will help your organization provide plain language trial results summaries efficiently, with exceptional care and quality. CISCRP can assist your organization in preparing for and complying with European Union Clinical Trials Regulation (EU CTR) trial results requirements.

We create, populate, and provide unblinding communications to trial sites for distribution to inform participants about their individual treatment assignment to build trust through transparency.

Create transparent communication with the public about your scientific research. Create a plain language summary of a publication (PLSP) for patients, the public, physicians, and healthcare professionals.

Plain language is communication that people can easily find, understand, and use. Plain language does not mean “dumbing down” scientific information — it means presenting complex information clearly while maintaining accuracy and completeness.

CISCRP applies health literacy and plain language best practices throughout content development and engages patients, members of the public, and healthcare professionals in the review process. This approach helps ensure that materials are clear, accurate, unbiased, culturally appropriate, and relevant to their intended audiences.

Clear communication benefits everyone. Medical information can be complex, stressful, and unfamiliar. Health literacy best practices help improve understanding for diverse audiences regardless of education level or healthcare experience.

Yes. Many regulatory and transparency initiatives emphasize the importance of providing research information in language that is understandable to participants and the public. Health literacy principles can help organizations develop communications that support these requirements while meeting the needs of intended audiences.

Planning is most effective when it begins early in the research process. Considering participant communication needs during study planning can help create more consistent, understandable, and participant-centered materials throughout the entire clinical trial lifecycle.

CISCRP provides plain language health communication services that help pharmaceutical, biotechnology, medical device, and research organizations communicate complex clinical research information in clear, patient-friendly language. Services include plain language summaries of clinical trial results, protocol synopses, informed consent support materials, participant engagement resources, publication summaries, patient-facing website content, videos, and health literacy consulting.

CISCRP’s in-house team of medical writers, health literacy specialists, project managers, and graphic design professionals transforms complex scientific content into easy-to-understand materials. All communications are reviewed by members of the public, patients, and healthcare professionals to help ensure clarity, accessibility, and relevance.

Yes. CISCRP can work from AI-generated first drafts or use its own AI-assisted drafting process when creating plain language summaries. Every draft undergoes rigorous editorial review and quality control by health literacy experts to ensure accuracy, quality, compliance, and patient-friendly communication.

Health literacy is relevant to any communication type and all parts of the communication. For example, even in plain language summaries, graphics, design, and layout have a large impact on the ability of the audience to understand. Health literacy also applies to communication such as videos, which require appropriate graphics, animations, and imagery that emphasize the message without distracting.

Depending on the complexity and length of the information, information can be in the form of an infographic, a brochure, a plain language summary, a video, or anything else. It’s important to understand how your intended audience will best receive the information.