Health Communication Services

Human-Led, AI-Supported Communications

Ensure that your AI-drafted patient communications follow best practices.

Our team can begin with your AI‑generated first draft—or use CISCRP’s custom AI system to create the initial version—and then apply our rigorous editorial and quality‑control processes. This includes comprehensive data accuracy and transparency checks, editorial review, graphics support, and patient user-testing, before any communication is distributed publicly.

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Patient trust increases as human involvement increases

Providing high-quality, unbiased, transparent, patient-centric communications is our priority. We work with sponsor companies to ensure that any use of AI in the creation of these documents meets our standards. We have found that AI-generated plain language trial results summaries, for example, can contain data inaccuracies/inconsistencies, insensitive language, AI ‘hallucination’, misrepresent/omit results, and do not always follow health literacy or transparency best practices. A CISCRP-conducted survey of over 1,000 respondents showed that trust in a clinical trial document increases the more humans are involved in its writing and review.

Save your team valuable time and work with our plain-language experts to ensure you are delivering accurate, clear, patient-friendly communications.

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